Privacy Policy

Please read the below terms of use carefully before accessing the website:

1. General terms and conditions

Your use of this website and the materials and services available in or through it (Referred to collectively as the "website") are governed by these terms and conditions ("Terms of Use") in addition to the laws of the State of Kuwait. Please read the Terms of Use carefully before accessing the website. Your access to the Website constitutes your unconditional acceptance of and compliance with the terms of use. Please do not access the website, if you do not agree on the Terms of Use.

2. Effective date and amendments

These terms of use are effective as of the date these terms of use are posted on the website. The Company reserves the right to modify the Terms of Use from time to time and will post any amendment to the Terms of Use on this page. The company will not notify the website visitors or its customers of any changes on the website via e-mail or other personal contact. The User of the Website is responsible for reviewing the Terms of Use from time to time to ensure compliance with the Terms of Use. The amendments are effective from the date they are posted on the website.

3. Content

The User agrees to access and use the website only for lawful purposes. The User is solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations relating to his/her use of the website. By accessing the website, the User agrees that he/she will not:

3.1 Misuse the website in any way whatsoever;

3.2 Represent any third party while using the website;

3.3 Use the website to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense according to the Penal Law or lead to civil liability under the laws of State of Kuwait.

3.4 Post or transmit any illegal content including discriminatory, libelous, harassing, defamatory, insulting, obscene, immoral content or any content that is of prejudice to religion, Islamic Sharia, codes or general policy of State of Kuwait;

3.5 Use the website to upload any content that contains a virus, files, or programs or tools that may alter, damage, or interrupt the functionality of the website;

3.6 Alter, damage, or delete any content posted on the website;

3.7 Claim a relationship with or represent any company, partnership, or other organization with which the user is not legally authorized to claim such a relationship or representation;

3.8 Post or transmit any undesirable advertising, promotional materials, or other forms of solicitation;

3.9 Breach or post any material that infringes or violates the intellectual property rights of others; and/or

3.10 Collect or maintain personal information about others.

4. Termination of Use

The Company at its sole discretion, shall have the right to terminate or suspend the use of the Website without any notice for any reason including the breach of these Terms of Use or any action contrary to the Website and breaches the public morals or what the Company considers as being against the law and harming others. In the event of termination of use, the User shall not be able to access the website and the Company shall use all means to prevent accessing the Website.

5. No Representation and Warranty

The Company doesn’t make any kind of representation or warranty with respect to the materials and information contained on the Website. The User’s use of the website is at his/her own risk. The website is intended to be for general reference and informational purposes only, however the Company attempts to provide accurate information. The Company assumes no liability for any error or negligence in the content of the Website and the commitment to update these information.

The User’s sole remedy for issues relating to the use of this Website or the material included therein is the discontinuation of using the website and the information or material obtained thereto. The User and the Company agree that the Company is not liable for any damages related to User's use or reliance on the Website or any of its contents. While using the Website please keep the following in mind:

5.1 The products information may be incomplete: For the sake of continuous sustainability, the Company reserves the right to modify or change the products and features without prior notice or obligation. Such changes may not be reflected in the website. Kindly ask the sales representative for the details. Despite of every effort has been made to ensure that the prices and terms contained herein are accurate and current, such prices and terms are subject to change at any time.

5.2 The Company doesn’t present any undertakings to update the website. The product and other information, including its availability, are subject to change at any time. The website may contain inaccurate, incomplete, or out-of-date information. Prices may increase or decrease at any time. Postings to the Website are made at such times as determined by the Company at its discretion. The Website’s users should not assume that the information contained on the website has been updated or otherwise contains current information. The Company does not review the postings which have been posted previously to determine whether they remain accurate and that the information contained in such postings may have been replaced.

6. Clearance, disclaimer and limitation of liability

To the maximum extent permitted by the applicable law, The user hereby waive and disclaim  the Company and its employees, agents, successors, and assigns, from all claims of any kind (specifically including any and all claims for actual, incidental, consequential, punitive or exemplary damages, attorneys' fees and costs, or claims for interest, even if the Company is advised of the possibility of such damages), related to, or arising from, directly or indirectly, the user’s access to this website (or inability to access this website) or the use of any information or material contained therein. Without limiting the abovementioned, all information on the website are provided to the User as is without warranty of any kind, either express of implied, including but not limited to any implied warranties of merchantability, appropriateness for a particular purpose, title or non-infringement.

7. The Intellectual Property

The information available on the website including, without limitation to, all design, text, images, photographs, press releases, and other information, are protected under the laws of the State of Kuwait and other copyright laws. They are property of the Company and/or used under license from the copyright owner. Without the written license, the information may not be copied, reproduced, transmitted, displayed, performed, distributed, modified or stored for subsequent use or to be used in whole or in part in any manner without the Company's prior written approval, except to the extent that such use is authorized under the laws of the State of Kuwait and the copyright laws. The Company's trademarks, logos, images, and service marks provided on the Website are property of the Company and may not be used without the prior written approval of the Company and without proper declaration thereto.

8. Privacy of Children

As respect to the privacy of children, we do not meaningfully provide products or services to children under the age of 21. The website is for all audiences and it is not designed nor intended to collect personal information from persons under age of 21. If the User is under the age of 21, he/she should not request or provide any personal information to the Website.

9. Copyright

The copyright of material and information included in this website is the property of the Company. The Company provides the content as a service to the audience and is for informational purposes only. The User will subject to the legal liability under the applicable law, if he/she violates any of the aforesaid condition. The user shall not copy, reproduce, republish, upload, post, transmit or distribute any content from this website in any manner, except for what is permitted to the User to display. The User shall be subject to any expressly stated restrictions or limitations relating to specific content, download or print portions of the content from the different areas of the website solely for his/her own non-commercial use. Any other use including, but not limited to extracting, distributing, displaying or transmitting the content of this website is firmly prohibited. The User also agrees not to change or delete any property related notices from the materials downloaded from the website.

 

 

 

 

 

10. Use of Information

The Company respects the User’s privacy. It is committed to protect the User’s privacy through its compliance with this policy. This policy applies to information collected on this website, in email, text and other electronic messages between the User and this website, through mobile and desktop applications or when the User interacts with our advertising and applications on third party websites and services if those applications or advertising include links to this policy. The Company does not share, sell, or rent any of the information collected to any third parties and does not intend to do so in future. The User’s personal information will be available only for the officers who need to know such information. Your personal information will not be available for public perusal without your approval. In addition, the personal information for the website users will not be exchanged or sold or transferred to any party without your prior consent. These information shall be only available to such specialists who take over providing services, conforming to the nature of your dealing with our website.

11. The Collected Information

If the customer requests information or presents information to us by sending an e-mail via the (mailto:) or filling out a "contact us" form, we may save his/her e-mail address as well as any other information he/she may provide. These information may be used to contact the User in the future by mail, e-mail, or phone to convey information about our solutions or services that we feel may benefit the User. The e-mail and other information, which are provided by the User, will not be sold to any third party. The information collected by the Company will be used for marketing purpose and to develop the User’s interface. The Users, who provide the Company with information, will receive the Company's newsletter and promotions. The information we collect from the user may only be used in the following matters:

11.1 Improvement of our Website - we constantly strive to improve our website based on the information and feedback we receive from user.

11.2 Improvement of customer service – The information which you provide us helps us to respond to your customer service requests and support needs effectively.

11.3 Following-up the registration process – The User’s information, whether public or private, will not be sold, exchanged, transferred, or given to any other Company for any reason whatsoever, without the User’s consent, other than for the purposes of delivering requested services.

11.4 Sending periodical emails: The email address provided by the User for processing an order may be used to send information and updates pertaining to the service provided to the User, in addition to receiving the Company news, updates related to the product or service information.

12. Disclosure of Information

We may disclose the User’s personal information to (1) comply with any court order, governmental or regulatory request (2) enforce or apply our terms of use or terms of sale and other agreements and (3) if we believe disclosure of the information is necessary or appropriate to protect the rights or property of the Company and its customers and their safety.

13. Links

The website may contain links of websites of other entities or persons of private and public sector that are not managed by the Company. The Company does not manage or control these websites or links or their contents. It does not review or control the content of such websites. Further, the Company does not guarantee the content or their effectiveness and workability. The Company provides these links only for facilitation purpose only so that the users view and collect the information only. Posting such links on the Website is not for promoting these websites related to such links or the products, services and information included in the related websites and does not imply any association between the Company and the operators of the said websites. The User will be subject to the terms and conditions of the owner/sponsor of the website, when he/she selects any of these links. The Company shall not assume any responsibility whatsoever for those links or systems and is not liable for any direct or indirect damage resulting from the use of such links whether the damage is material or moral.

14. Cookies Files

Our website use the permanent cookies for any personalized content. He personalized content is defined as a content from the portal or websites, which is delivered to a browser after a user has logged in once. Cookies are text files or entries in larger files used to distinguish between the visitors of the website. They are used also to track information during multiple visits to a website. The use of cookies is a standard practice among Internet portals and websites. Most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. However, rejecting and/or removing cookies may lead to loss of functionality on those pages requiring cookies to function fully.

15. Applicable Law

Once you access this website, you agree that the laws of state of Kuwait shall govern such access and the provisions of any services and you agree to be subject to the exclusive jurisdiction of Kuwaiti Courts.

 

Terms and Conditions of Payment by Credit Cards:

1. Terms and Conditions of Payment by Credit Cards:

These terms and conditions apply to your payment of the Product Value by credit card ("Payment"). We may modify these terms and conditions at any time and you will be subject to these terms and conditions as amended from the date of posting on our website. It is your responsibility to review these Terms and Conditions before making any payment. We may cancel credit card payments at any time by notice posted on our website.

2. General Information

a)     You can only pay by credit card if you are a registered buyer with us and must use your credit card in the payment process. Kindly note that making a purchase with a credit card for another person is strictly prohibited and may lead to be litigated.

b)     You shall bear the sole responsibility for understanding and complying with all laws, regulations and legislation relating to the jurisdiction to which you are subject in respect of the purchase.

c)     We accept the purchase by Visa and MasterCard provided that the credit card is issued from any of the following countries: United Arab Emirates, Bahrain, Kuwait, Oman, Qatar or Kingdom of Saudi Arabia.

3. Indemnity

You shall indemnify us against any loss, cost, damages or expense (“Loss”) suffered or incurred by us arising out of or in relation to any violation to these terms and conditions from your side.

4. Disclaimer

a)     All services provided to you on our website (the "Services") and all information, content, materials, products (including the electronic program) and other services contained therein or otherwise provided to you through the Services are provided by us on an "as is" basis and as per their availability. We make no representations or warranties of any kind, either express or implied, about the functionality of the Services, the Information, the Content, the Materials or the Products (including the Electronic Program) or other services contained therein or otherwise available through the Services. You expressly agree that your use of the Services is at your own risk.

b)     To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and appropriateness for a particular purpose. We do not warrant that the services, information, content, materials, products (including software) or other services included on or otherwise made available to you through the services, our servers or electronic communications sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

5. Disclaimer for Third Party Applications

You agree to the following:

a)     By clicking on the confirmation and proceed button “Pay Button”, you will be redirected to a payment gateway controlled and operated by a third party ("Third Party Application").

b)     The use of the Third Party Application shall be subject to the terms and conditions applicable to the third party application and you shall be responsible for reading, understanding and adhering thereto.

c)     We shall not assume responsibility of availability, performance, or use of any third party applications. You assume all responsibilities and risks associated with the use of the Third Party Application (including any of its contents) and we hereby disclaim our liability towards you or third parties in connection with such use.

6. Personal Data

Notwithstanding our Terms and Conditions and Privacy Policy, you acknowledge and accept that the personal information and credit card details provided by you will be provided when you make the payment ("Personal Information") to an independent third party for the purpose of processing and completing the payment process and any standing payment orders. You declare and accept that the transmission and the use of such personal data by the third party processor shall not be deemed a breach of our Terms and Conditions & Privacy Policy. You hereby waive and disclaim us and our directors, employees, agents, successors, and assigns, from all claims of any kind (specifically including all claims for actual, incidental, consequential, punitive or exemplary damages, attorneys' fees and costs, or claims for interest, even if we are advised of the possibility of such damages), related to, or arising from, directly or indirectly, your use of the payment portal and any transmission and use of the personal information.

7. Notification requirements

A) You must notify us immediately if:

1.     You believe that there is an unauthorized transaction or unauthorized access to your account.

2.     You believe that there is an error in your account history or transaction confirmation process sent to you by email.

3.     You believe that your password or your account is compromised.

4.     Or you need additional payment or confirmation information

B) You must log in to your account regularly and check your account history to ensure that there is no unauthorized transaction or error. You must review each payment confirmation to ensure that each payment is authorized and accurate.

8. Assignment 

You may not transfer or assign any rights or obligations you have under this agreement without our prior written consent. We reserve the right to transfer or assign this agreement or any right or obligation thereunder at any time.

9. Applicable laws and jurisdiction

The laws of State of Kuwait shall govern these terms and conditions and the provision of any services related to the Payment and/or the payment standing order(s). You are also subject to the exclusive jurisdiction of the Kuwaiti Courts.